Our Story

Seeking to provide customers with more comprehensive financial services, Citizens merged with the Prange-Herbeck Insurance Agency, becoming Citizens Agency in 1989.

Nick Hage - Agency ManagerNick Hage - Licensed in Property, Casualty, Life & Health Insurance

Nick is the Agency Manager for Citizens Agency, He attended the University of Minnesota Duluth and graduated in 2005 with a Bachelor of Business Administration degree with a concentration in Organization Management. Nick has been with Citizens Agency for the past 10 years and has enjoyed every minute of it.


Beth WaltersBeth Walters - Licensed in Auto, Home, Umbrella, Farm, Boat, Motorcycle & Recreational Vehicles Insurance

Beth has been in the insurance industry for over 40 years. She began her insurance career while she was a senior at New Ulm High School, being involved in the OEA (Office Education Association). Beth began working as a receptionist for the Higgs-Prange Agency in 1974, before becoming a licensed agent in 1977. She has received a designation as a certified insurance service representative. 

Apryl FolkenApryl Folken - Licensed in Property, Casualty, Life and Health and specializes in Auto, Property, Specialty Lines, Umbrella, Life and Commercial Lines Insurance

Apryl has been in the insurance industry since 1992, and in New Ulm since 1996.

Jen EagerJen Eager - Specializes in all Personal Lines of Insurance, Farm and Commercial Insurance and is also Licensed in Life and Health Insurance

Jen joined our staff in 2013 and works out of the La Salle branch office.
She previously worked at the Madelia Insurance Center for 16 years. Jen obtained her insurance license in 1996 and received her Certified Insurance Service Representative, CISR, designation in 2000. Jen not only writes insurance in Minnesota, she also services many insureds in Arizona.

Denise Fischer - Citizens Agency Administrative AssistantDenise Fischer - Administrative Assistant/Licensed in Life and Health Insurance

Denise came to Citizens Agency with 4 years of experience in the insurance industry. She has lived in the New Ulm and Sleepy Eye area. Denise understands how important it is to be there for you - our trusted friends and neighbors!



Katie Prochniak - Customer Service RepresentativeKatie Prochniak - Customer Service Representative

Katie joined Citizens Agency in 2019 and previously worked in healthcare with insurance. Katie lives in the New Ulm area and grew up there, having attended Cathedral High School. She received a degree from Rasmussen College in Health Information Technology in 2005.



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