Our Story

Seeking to provide customers with more comprehensive financial services, Citizens merged with the Prange-Herbeck Insurance Agency, becoming Citizens Agency in 1989.

Nick Hage, Citizens Agency managerNick Hage - Licensed in Property, Casualty, Life & Health Insurance

Nick is the Agency Manager for Citizens Agency, He attended the University of Minnesota Duluth and graduated in 2005 with a Bachelor of Business Administration degree with a concentration in Organization Management. Nick has been with Citizens Agency for the past 8 years and has enjoyed every minute of it.

Terry Prange, Citizens Agency Insurance Agent

Terry Prange - Licensed in Commercial Insurance

Terry began his insurance career back in 1962, working as an Insurance Investigator for Retail Credit Company. He managed the New Ulm office until January 1972. At that point, he purchased the John R. Higgs Agency and helped it grow rapidly until he was able to purchase the Joe Herbeck Agency and the Nicollet State Agency in 1978. Ten years later, he sold the Agency to Citizens Bank, but continued to manage until February 2001. Today, Terry is both a part time commercial agent as well as a consultant.

Beth Walters, Citizens Agency Insurance Agent

Beth Walters - Licensed in Auto, Home, Umbrella, Farm, Boat, Motorcycle & Recreational Vehicles Insurance

Beth has been in the insurance industry for the past 40 years. She began her insurance career while she was a senior at New Ulm High School, being involved in the OEA (Office Education Association). Beth began working as a receptionist for the Higgs-Prange Agency in 1974, before becoming a licensed agent in 1977. She has received a designation as a certified insurance service representative. 

Apryl Folken, Citizens Agency Insurance Agent

Apryl Folken - Licensed in Auto, Specialty Vehicles, Property, Umbrella, Farm, & Commercial Lines Insurance

Apryl has been in the insurance industry for 24 years, with 18 of those years spent in New Ulm. 

Jen Eager, Citizens Agency Insurance Agent

Jen Eager - Specializes in all Personal Lines of Insurance, Farm Insurance and Licensed in Life and Health Insurance

Jen is housed out of the LaSalle branch office. She previously worked at Madelia Insurance Center and brought 16 years of experience with her to Citizens Agency.

Nicole Rustman, Citizens Agency

Nicole Rustman - Licensed in Property, Casualty, Life and Health Insurance

Nicole attended Minnesota State University Mankato, graduating in 2008 with a degree in Speech Communication & Marketing. She has been a licensed agent since 2013. 

Denise Fischer - Citizens Agency Administrative Assistant

Denise Fischer - Administrative Assistant

Denise came to Citizens Agency with 4 years of experience in the insurance industry. She's excited to learn more and become licensed in the future! 

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