- Check balances
- Transfer funds
- Pay bills
- Message a bank representative
- Organize dashboard
- Re-name accounts
- Link another financial institution
Enroll in e-Statements
Getting e-Statements reduces the risk for fraud, clutter in your mailbox and allows you 24/7 access to your statements!
- Go to 'Accounts'
- Click on the account
- 'Alert Preferences'
- Two alert types
- Balance alerts
- Transaction alerts
- Can be notified by text, email or in-app message
Online Bill Pay
- View, download, or print a PDF of your current bill
- Customer support information from the biller
- An archive of previous bills
Online & Mobile Messaging
We have an option to chat with us using the messaging feature within Online Banking and our Mobile App! Ask about transactions, update your address, ask questions about your debit card and more. Check out this video for more details!. (Messaging feature is staffed during regular business hours.)
External Transfers (Bank-to-Bank Transfers)
External Transfer feature is available for consumer client accounts upon request. Once enabled and setup, this feature allows you to transfer funds between linked deposit accounts within your Citizens Bank Minnesota Online Banking, and deposit accounts held at other U.S. financial institutions that are under your ownership and for which you have transfer rights.
- Must have a consumer deposit account and Online Banking with Citizens Bank Minnesota
- Must only enroll accounts from another financial institutions that are under your ownership, and for which you have transfer rights
- Daily limits apply, please contact Citizens to request an adjustment
How to enroll? Contact your local Citizens Bank Minnesota branch, or send us a message from within your Online Banking.
• Update virus protection software periodically and after every new virus alert is announced
• Do not download files or open hyperlinks sent from people you don’t know
• Use a firewall program to reduce the risk of your computer being accessible to hackers
• Enter personal and financial information only when there is a “lock” icon on the browser’s status bar and look for URL to read “https” versus “http”
• If you must store personal and financial information on your computer:
- Make all passwords hard to guess by using complex combinations of numbers and upper and lower case letters
- Don’t use an automatic log-in feature
- Always log off when you’re finished
• Before discarding a computer, delete personal information using a “wipe” utility program to overwrite the entire hard drive