Online Banking
Do your banking anytime, anywhere with Citizens Online Banking!
You can download our FREE* mobile banking App from the Apple or Android app stores. Search for Citizens Bank MN.
Features:
- Check Balances
- Transfer Funds
- Order Checks
- Electronic Statements and Year End Forms
- Pay Bills/Pay a Person
- Deposit Checks (through Mobile App only)
- Set Account and Transaction Alerts
- Message a Bank Representative
*There is no fee from Citizens Bank Minnesota. Connectivity, data usage and text message rates may apply. Contact your wireless service provider for more details.
Reorder Checks
Did you know there is super convenient way to reorder checks within Online Banking? Check out our video to see just how easy it is! (This feature is also available in our Go! Mobile App!)
Enroll in e-Statements
Getting e-Statements reduces the risk for fraud, clutter in your mailbox and allows you 24/7 access to your statements!
New to online banking or not currently enrolled in e-statements? Check out this quick video on how to enroll!
Already have e-statements but need to enroll additional accounts? We have an easy to follow video that walks you thru the process!
Online Bill Pay
With our Online Bill Payment service, you can make paying bills a snap. Forget licking envelopes, buying stamps, or running out to the mailbox. Save time, money, and frustration by paying all your bills from one secure website.
Person-to-Person Payments
This convenient feature allows you to send a person-to-person payment via text or email to anyone you choose, such as a landlord, babysitter, relative or more.
e-Bill
e-Bill is a feature that allows you to link your bill summaries for eligible companies so that payment information (amount and due date) will show right within your Citizens Online Banking Bill Pay. You will also have access to the following:
- View, download, or print a PDF of your current bill
- Customer support information from the biller
- An archive of previous bills
Expedited Check Payments
Ever had a payment due date sneak up on you? A great new option is to have your payments delivered faster than the standard schedule with an expedited check payment.
(Rush Delivery: May be scheduled until 4:00 PM ET. Check payment delivered to submitted physical address. Payment deducted from account when check clears. UPS tracking provided. Next day delivery - $19.95. Two day delivery - $14.95.)
If you elect to use the Bill Pay Service, by setting up payees, scheduling payments and identifying payment amounts, you are acknowledging that you want to use the Bill Pay Service. You authorize us to charge your Payment Account for person-to-person, gift check, donation pay, and expedited payment fees.
How to Enroll in Online Bill Pay
How to Set up Payees & Pay Bills in Online Bill Pay
How to Edit Payees and Payments
Go! Mobile Deposit!
Go! Mobile Deposit allows customers to deposit checks to their Citizens Bank Minnesota checking and/or savings accounts using the camera on their iPhone or Android!
How To Get Started
- Select Deposit Check within our mobile app
- Provide the required enrollment information
- You will receive an in-app message when your enrollment is complete
When depositing a check:
- Include your endorsement and write 'via mobile deposit Citizens Bank Minnesota' on the back of the check
*There is no fee from Citizens Bank Minnesota. Connectivity, data usage and text message rates may apply. Contact your wireless provider for more details.
Online Banking Alerts
Don't be caught off guard with your finances. Online banking users have the option to set up Alerts! You can set up Balance and Transaction Alerts, all from your online banking! It's easy!
- Go to 'Accounts'
- Click on the account
- 'Alert Preferences'
- Two alert types
- Balance alerts
- Transaction alerts
- Can be notified by text, email or in-app message
Card Management
Take full control of your Citizens Bank Minnesota Debit Card right from your Go! Mobile app!
Our powerful, portable app offers advanced Debit Card controls that allow you to safely and securely manage your money. It's as easy as 1-2-3 to set alerts and restrictions on your Debit Card(s), just follow the instructions below!
All Debit Cards associated with accounts linked within your Online Banking will be available within Card Management.
Card Management options:
- Toggle to lock and unlock your Debit Card in real time.
- Within Alerts and Protections, manage your notification settings to be alerted via text message, e-mail, or in-app messages for blocked transaction and notification alerts.
- Protection options allow you to toggle on and be alerted for all Debit Card transactions.
- Additional customization available for Locations, Merchant Types, Transaction Types, and Spending Limits.
Report A Lost Or Stolen Card
If your Citizens Mastercard® Debit Card has been lost or stolen please contact Citizens Bank Minnesota immediately at (507) 354-3165.You also have the ability to report a lost or stolen card from within our Go! Mobile app and iTalk service. After business hours, lost and stolen cards can be reported by calling Card Member Services at 888-297-3416.
Things to note:
- Existing Debit Card limits set by Citizens Bank Minnesota remain in place. In Card Management you now have the capability to set and adjust additional transaction and monthly limits as desired to further protect your Debit Card from potential fraud. Changes made within Card Management take effect immediately.
- International settings are only applicable if you have contacted the bank for a temporary unblock of international location, for purchase or travel.
Check out our video below to see just how easy it is to utilize debit card management controls!
Fitbit & Garmin Pay
Fitbit Pay
Just add your debit or credit card to your Fitbit watch and you're ready to go! You'll get the same rewards, points, miles and other perks with Fitbit Pay that you'd receive with your physical card. Fitbit uses industry-standard tokenization to help keep each transaction private.
For more information and details about compatible devices, go to: https://www.fitbit.com/us/technology/fitbit-pay
Garmin Pay
Garmin Pay is easily accessible from your compatible Garmin Watch. Enter your passcode, select the card you want to use from your virtual wallet, and then hold your wrist near the card reader. Your card number is not stored on your device and Garmin Pay protects you by using watch-specific card numbers and transaction codes every time you make a purchase.
For more information and details about compatible devices, go to: https://explore.garmin.com/en-US/garmin-pay/
How To Protect Your Computer
- Update virus protection software periodically and after every new virus alert is announced
- Do not download files or open hyperlinks sent from people you don’t know
- Use a firewall program to reduce the risk of your computer being accessible to hackers
- Enter personal and financial information only when there is a “lock” icon on the browser’s status bar and look for URL to read “https” versus “http”
- If you must store personal and financial information on your computer:
- Make all passwords hard to guess by using complex combinations of numbers and upper and lower case letters
- Don't use an automatic log-in feature
- Always log off when you're finished
- Before discarding a computer, delete personal information using a “wipe” utility program to overwrite the entire hard drive
WooHoo! Text Club
Hold the phone! Citizens has a WooHoo! Text Club!
Want to stay up-to-date on the latest notices, event information, updates, alerts and announcements from Citizens? Simply text CITIZENSMN to 507-260-7070 and fill out the form to opt in! ZERO spam and NEVER shared!
*Message and data rates may apply. Text STOP to cancel at any time.
Want to stay up-to-date on the latest notices, event information, updates, alerts and announcements from Citizens? Simply text CITIZENSMN to 507-260-7070 and fill out the form to opt in! ZERO spam and NEVER shared!
*Message and data rates may apply. Text STOP to cancel at any time.
