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Our Privacy Policy

What does Citizens Bank Minnesota do with your personal information?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security Number and Overdraft History
  • Account Balances and Payment History
  • Transaction History and Checking Account Information
All financial companies need to share customer's personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer's personal information; the reasons Citizens Bank Minnesota choses to share; and whether you can limit this sharing.

Reasons we can share your personal information.
Does Citizens Bank Minnesota share? Can you limit this sharing?
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes - to offer our products and services to you Yes No
For joint marketing with other financial companies No No
For our affiliates' everyday business purposes - information about your transactions and experiences No
For our affiliates' everyday business purposes - information about your creditworthiness No No
For our affiliates to market to you Yes Yes
For non-affiliates to market to you No
We don't share

  • Call 800-549-0194 - our menu will prompt you through your choice(s) OR
  • Fill out the Opt-Out form below and submit.
Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Questions? Call 800-549-0194 or go to www.citizensmn.bank

Who We Are

Who is providing this notice?
Citizens Bank Minnesota

What We Do

How does Citizens Bank Minnesota protect my personal information? 
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We maintain and grant access to customer information only in accordance with our internal security standards. 

How does Citizens Bank Minnesota collect my personal information?
We collect your personal information, for example, when you:
  • Open an account or apply for a loan
  • Make deposits or withdrawals from your account
  • Provide account information or show us your driver's license
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?
Federal law gives you the right to limit only:
  • Sharing for affiliates' everyday business purposes - information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account.


Companies related by common ownership or control. They can be financial and non-financial companies. 
Our affiliate includes Citizens Agency Minnesota, a company with a common holding company owner.
Companies not related by common ownership or control. They can be financial and non-financial companies. 
Citizens Bank Minnesota does not share with non-affiliates so they can market to you.
Joint Marketing:
A formal agreement between non-affiliated financial companies that together market financial products or services to you.
Our joint marketing partner includes Citizens Agency Minnesota.

Opt-Out of receiving our affiliate's marketing

* Indicates required field

Your choice to limit marketing offers from our affiliates will apply until you tell us to change your choice.

Any Questions?
Contact our Bookkeeping Department at 1-800-549-0194

Thank you for your submission!

We will be in touch with you soon.

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