Senior Customer Service Representative - New Ulm
Citizens Bank Minnesota, New Ulm main office, is looking for a high performing Senior Customer Service Representative who loves working with people and has great attention to detail to take care of clients. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships with new and existing clients, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration.
Job Responsibilities:
- Processing of daily financial transactions
- Opening new accounts
- Promoting products
- Providing first call resolution via telephone and electronic correspondences
- Seeking optimal solutions for client satisfaction
Qualifications:
- High school diploma or equivalent
- Computer and mathematical skills
- Cash Handling experience beneficial but not required
- Customer service experience beneficial but not required
Benefits:
- Full Time
- Competitive Wage
- Comprehensive Benefits package including health, dental, vision, and life insurance
- Short- and Long-Term Disability
- 401k Plan
- Paid Time Off
Data Operations Specialist - New Ulm
Description:
Citizens Bank Minnesota, main branch, is looking for a high performing individual who loves being on the cutting edge of technology to join our Operations team. We are looking for an upbeat, positive candidate who excels in a team environment and is able to adapt effortlessly to change in the ever-evolving world of technology. If you are self-motivated and would enjoy working in a fast-paced environment, this is the job for you.
Job Responsibilities:
- Process and post files
- Reconcile internal accounts
- Responsible for account maintenance
- Assist customers with account inquiries
- Doc imaging, scanning and indexing
Desired Qualifications:
- High school diploma or equivalent
- Computer and mathematical skills
- Proficient in Microsoft Office
- Customer service experience
- Detail oriented
Benefits:
- Full Time
- Competitive Wage
- Comprehensive Benefits package including health, dental, vision, and life insurance
- Short- and Long-Term Disability
- 401k Plan
- Paid Time Off
Agricultural Lender - Ormsby
Description:
Citizens Bank Minnesota, Ormsby Branch, is looking for a high performing, experienced, motivated and community focused Agricultural Lender who loves working with people and has great attention to detail. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive, meaningful relationships with new and existing clients. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate, this is a career worthy of consideration.
Job Responsibilities:
- Contact prospects and customers for new business
- Interview loan applicants
- Analyze credit worthiness
- Structure loans and ensure proper documentation
- Monitor loan portfolio
- Solicit and service various crop insurance products
Desired Qualifications:
- Excellent credit documentation and underwriting skills.
- Bachelor’s Degree with prior banking experience preferred.
- Knowledge of FSA, Rural Development and gap lender programs.
- Working knowledge of accounting principles.
- Demonstrated experience in managing existing clients and developing new business relationships.
- Farm background with a working knowledge of the agricultural industry.
- Working knowledge of FinPack.
- Licensure for sale of crop insurance is required within first year of employment.
- Proficient technical skills and experience in loan origination and servicing.
- Strong computer skills including MS Word and Excel are required.
- Ability to work independently.
- Strong communication, customer service and business development skills.
Benefits:
- Full Time
- Competitive Wage
- Comprehensive Benefits package including health, dental, vision, and life insurance
- Short- and Long-Term Disability
- 401k Plan
- Paid Time Off
Insurance Agent - New Ulm
Citizens Agency Minnesota in New Ulm, MN is looking for an Insurance Agent. The selected candidate will be responsible for Delivering the Ultimate Experience for our customers by addressing concerns on our products and services while demonstrating a positive and professional behavior. This is an outstanding opportunity to join a trusted insurance agency. If you have the ability to multi-task, are self-motivated and would enjoy working in a fast-paced environment, this is the job for you. This full-time position offers a competitive wage, commission potential and a full benefits package.
Responsibilities:
- Prepares insurance quotes for new and existing customers.
- Reviews insurance policy renewals with customers.
- Assists customers with complaints and problems.
- Identifies customers insurance needs and recommends appropriate coverages.
- Assists customers with reporting claims and explaining the claims process.
- Answers customer inquiries & assists customers with any changes to their insurance policies.
- Maintains good customer relations by demonstrating friendly and professional behavior.
- Cross sells insurance products to new and existing customers
- Attends training classes as needed to be in compliance with state insurance requirements.
Qualifications:
- High school diploma or equivalent.
- Computer and mathematical skills
- Insurance License preferred
- Customer service experience preferred
- Previous insurance experience preferred
- Previous sales experience preferred
Benefits:
- Full Time
- Competitive Wage
- Comprehensive Benefits package including health, dental, vision, and life insurance
- Short- and Long-Term Disability
- 401k Plan
- Paid Time Off
- Commission Potential
To apply, please click HERE
Commercial Lender - New Ulm Main Office
Description:
Citizens Bank Minnesota, is looking for a high performing, experienced, motivated and community focused Commercial Lender who loves working with people and has great attention to detail. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive, meaningful relationships with new and existing clients. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate, this is a career worthy of consideration.
Job Responsibilities:
- Underwrite, originate and service all types of commercial and commercial real estate loans.
- Make effective sales calls on customers and prospects, and assist in loan and deposit growth goals for the bank.
- Assist clients with preparing business plans, projections, sources/uses of funds.
- Establish structure of loans within framework of loan policy and prudent loan structuring guidelines, and extend loans up to the limit of the lending authority granted by the Board of Directors.
- Ensure that proper loan documentation is completed, and handle customer information and files in a manner that provides high level of external and internal customer service. Provide complete and accurate information to appropriate lending support personnel. Uphold confidentiality at all times.
- Manage existing relationships by proactively seeking additional business, promptly working future maturities, and participating in the annual review process to determine if additional lending needs are present.
- Remain current on relevant industry and community information to ensure proactive analysis of loan portfolio as significant events occur.
- Proactively identify and manage credit risk through careful review of customer financial statements, overdraft reports, past due loan reports, watch reports and loan review reports. Act as work out lender when necessary.
- Maintain product knowledge of all bank products/services, and create meaningful customer relationships that attract all of our clients’ financial business.
- Assist in the training and mentoring of new lenders as assigned, and assist other lenders in underwriting, originating and servicing all types of loans as needed.
- Participate in overall bank management by serving on internal committees.
- Maintain complete knowledge and understanding of Loan Policy, as well as knowledge of policy and compliance requirements for banking. Handle all customer interactions and file records in compliance with federal, state, and FDIC regulations. Assist in and respond to internal and external audits and reviews.
Desired Qualifications:
- Degree in business or finance related field.
- Understanding of accounting, time value of money concepts, business finance, and business law.
- Proficiency with Excel, Word, Power Point, Microsoft Outlook, and Windows products.
- Mathematical skills.
- Strong written and verbal communication skills.
- Proven sales ability and established referral sources.
- Strong, in-depth credit analysis and risk management skills.
- High level of industry and product knowledge.
- Results orientation—plans, organizes and uses time, technology and resources efficiently.
- Team player—develops and maintains positive working relationships.
- Provides a professional experience for internal and external customers.
Benefits:
- Full Time
- Competitive Wage
- Comprehensive Benefits package including health, dental, vision, and life insurance
- Short- and Long-Term Disability
- 401k Plan
- Paid Time Off
